How to Validate Phone Numbers in GoHighLevel Using RealValidito

If you use GoHighLevel for SMS campaigns or call outreach, bad phone numbers are silently draining your budget. Every invalid number, disconnected line, or landline that receives an SMS costs you credits — and every call to a DNC-listed number puts you at legal risk.

This guide shows you exactly how to use RealValidito inside GoHighLevel workflows to automatically validate every phone number before your campaigns run.

Why Phone Validation Matters in GoHighLevel

GoHighLevel is one of the most powerful CRM and automation platforms available — but it has no built-in phone number validation. When leads enter your system through forms, Facebook Lead Ads, or manual import, their phone numbers are accepted as-is. That means:

• Invalid numbers waste SMS credits on undeliverable messages
• Landline numbers receive SMS that will never be read
• DNC-listed numbers expose you to TCPA claims of up to $1,500 per violation
• Numbers on the TCPA litigator list — phone numbers of people who have filed multiple TCPA lawsuits — can slip through undetected
• High bounce rates on bad numbers can get your SMS filtered by carriers

The fix is simple: validate every phone number the moment it enters your GHL account.

What RealValidito Checks

The RealValidito app writes its results into 13 custom contact fields that it creates for you (folder Additional Info). Phone Lookup fills:

• RV Is Valid — true if the number is valid (follows NANP rules and is assigned to a carrier)
• RV Line Type — Mobile, Landline, VoIP or Toll-Free
• RV Carrier — the current carrier, also for ported numbers
• RV Network Domain — the carrier network domain
• RV City / RV State / RV ZIP / RV Country / RV Timezone — location data

DNC Lookup fills:

• RV Is Federal DNC — whether the number appears in our Federal DNC screening data
• RV Is State DNC — whether the number appears on a state DNC list (Texas, Florida, Pennsylvania, Indiana, Colorado, Wyoming)
• RV State DNC Reason — which state DNC list matched, when applicable
• RV Is TCPA — whether the number belongs to a known TCPA litigator

The pre-built workflows also tag every contact, for example invalid-phone, mobile-number, landline-number, voip-number, federal-dnc, state-dnc, tcpa-litigator or dnc-clean. A contact can get several tags.

Setting Up Phone Validation in a GHL Workflow

RealValidito connects to GoHighLevel through the RealValidito app in the GoHighLevel Marketplace. There is no API key to copy and no webhook to build: the app links your GHL location to your RealValidito account and adds these workflow actions:

• Phone Lookup — validates the number and returns line type, carrier, and location
• DNC Lookup — checks DNC screening data and TCPA litigator status
• Phone & DNC Lookup — combines both checks in a single step

Setup in short:

1. Install RealValidito from the GoHighLevel Marketplace and click Link Account — the app creates the 13 RV contact fields automatically
2. Import the pre-built workflows (RealValidito Phone Lookup, DNC Lookup, Phone & DNC Lookup) and publish only the one you need — publishing several at once multiplies your credit use
3. Map the fields once in the workflow’s Update contact field step, then test with a new contact

Every step is explained in the guide: connect RealValidito to GoHighLevel.

A Real-World Example: Validating Leads from Facebook Ads

Here’s a complete GHL workflow that validates every new Facebook Lead Ad submission:

1. Trigger: Facebook Lead Ad Form Submitted
2. Action: RealValidito — Phone & DNC Lookup
3. If/Else — remove: if RV Is Valid is false, or RV Is Federal DNC, RV Is State DNC or RV Is TCPA is true → add tag “Invalid Number” and stop the workflow
4. If/Else — SMS: if RV Line Type is Mobile → send the SMS welcome message
5. If/Else — calls: if RV Line Type is Landline → skip SMS and add the contact to the call sequence

You can branch on the tags instead of the fields (for example invalid-phone, tcpa-litigator, mobile-number). This single workflow prevents wasted SMS credits, supports your DNC compliance, and routes leads to the right follow-up sequence automatically.

How Much Does It Cost?

RealValidito uses a simple credit-based pricing model:

• Phone Lookup — 1 credit per lookup
• DNC Lookup — 1 credit per lookup
• Phone & DNC Lookup — 1 Phone credit + 1 DNC credit per lookup

See current prices on the Pricing page. Every new account gets 1,000 free Phone credits and 100 free DNC credits — no credit card required.

Getting Started

Ready to stop wasting GHL credits on bad numbers?

1. Create a free RealValidito account — get 1,000 free Phone credits and 100 free DNC credits instantly
2. Install the RealValidito app from the GoHighLevel Marketplace
3. Link your account, import the pre-built workflow you need and map its fields once

Using RealValidito from your own software rather than GoHighLevel? See the RealValidito REST API.