How to Validate Phone Numbers in GoHighLevel Using RealValidito

If you use GoHighLevel for SMS campaigns or call outreach, bad phone numbers are silently draining your budget. Every invalid number, disconnected line, or landline that receives an SMS costs you credits — and every call to a DNC-listed number puts you at legal risk.

This guide shows you exactly how to use RealValidito inside GoHighLevel workflows to automatically validate every phone number before your campaigns run.

Why Phone Validation Matters in GoHighLevel

GoHighLevel is one of the most powerful CRM and automation platforms available — but it has no built-in phone number validation. When leads enter your system through forms, Facebook Lead Ads, or manual import, their phone numbers are accepted as-is. That means:

  • Invalid numbers waste SMS credits on undeliverable messages
  • Landline numbers receive SMS that will never be read
  • DNC-listed numbers expose you to TCPA fines of up to $1,500 per violation
  • TCPA litigators — people who intentionally submit numbers to sue businesses — can slip through undetected

The fix is simple: validate every phone number the moment it enters your GHL account.

What RealValidito Checks

RealValidito’s phone validation API returns the following data for every US and Canada number:

  • is_valid — whether the number is real and active
  • line_type — Mobile, Landline, VoIP, Toll-Free, or Unknown
  • carrier — the network carrier (T-Mobile, AT&T, Verizon, etc.)
  • city / state / country / zip — geographic location data

Combined with the DNC lookup API, you also get:

  • is_dnc — whether the number is on the Federal Do Not Call registry
  • is_tcpa — whether the number belongs to a known TCPA litigator

Setting Up Phone Validation in a GHL Workflow

There are two ways to use RealValidito inside GoHighLevel:

Option 1: Using the RealValidito GHL Marketplace App (Recommended)

The easiest method is to install the RealValidito app directly from the GoHighLevel Marketplace. Once installed and linked to your RealValidito account, you get pre-built workflow actions that appear in your workflow builder:

  • Phone Lookup — validates the number and returns line type, carrier, and location
  • DNC Lookup — checks Federal DNC registry and TCPA litigator status
  • Phone & DNC Lookup — combines both checks in a single step

Users just drag and drop the action into any workflow — no API key, no URL, no configuration needed.

Option 2: Using a Webhook Action

If you prefer manual setup, you can use GHL’s built-in Webhook action to call the RealValidito API directly. Here’s the setup:

  1. In your workflow, add a Webhook action
  2. Set Method to POST
  3. Set URL to https://app.realvalidito.com/ghlapi/phone_lookup
  4. Under Custom Data, add: phone{{contact.phone}}
  5. Save and publish the workflow

No Authorization header is needed — the app authenticates automatically using your linked GHL location.

A Real-World Example: Validating Leads from Facebook Ads

Here’s a complete GHL workflow that validates every new Facebook Lead Ad submission:

  1. Trigger: Facebook Lead Ad Form Submitted
  2. Action: RealValidito — Phone & DNC Lookup
  3. If/Else: If is_valid = false OR is_dnc = true → add tag “Invalid Number” and stop workflow
  4. If/Else: If line_type = Landline → skip SMS, go to call sequence
  5. If/Else: If line_type = Mobile → send SMS welcome message

This single workflow prevents wasted SMS credits, keeps your DNC compliance intact, and routes leads to the right follow-up sequence automatically.

How Much Does It Cost?

RealValidito uses a simple credit-based pricing model:

  • Phone Lookup — 1 credit per lookup
  • DNC Lookup — 1 credit per lookup
  • Phone & DNC Lookup — 2 credits per lookup

Credits start from as low as $0.002 per lookup at volume. Every new account gets 1,000 free credits — no credit card required.

Getting Started

Ready to stop wasting GHL credits on bad numbers?

  1. Create a free RealValidito account — get 1,000 free credits instantly
  2. Install the RealValidito app from the GoHighLevel Marketplace
  3. Link your account and add the Phone Lookup action to your workflows

You can also use the RealValidito API directly for custom integrations beyond GHL workflows.