FAQ

Our phone validation service covers the United States and Canada.

Yes, phone validation supports any type of number: mobile, landline/fixed line, VoIP, etc.

• RealValidito Phone Lookup works with USA and Canadian based phone numbers only. Our Phone Lookup is the industry’s most accurate phone validation service because our database is daily updated.
• Our service validates phone numbers to determine Carrier details, Number Type or Carrier Type (Landline, Cell Phone/Mobile, VoIP, toll-free, etc.), Valid or Invalid, Active or Inactive, and Geo information.
• Our service identifies LNP (Local Number Portability), meaning it identifies a phone number that was previously a landline and now has been ported (converted) to a cell phone carrier. It also identifies current carrier details, meaning if an original Sprint customer switched to T-Mobile while keeping the number, our Phone Lookup service will show T-Mobile since portability is considered.
• Our service does not identify RPL (Reverse Phone Lookup), which shows whether a phone number is “connected” or “disconnected“, phone owner information, etc.
• Use our DNC Data Scrubbing Service to reduce the risk of TCPA lawsuits.
• Your use of our Phone Validation Service indicates your acceptance of our Terms and Conditions

1. What does “Active” or “Inactive” mean?
   Active: The number has been assigned to a phone carrier (this does not mean the carrier has assigned it to a person).
   Inactive: The number has not been assigned to a carrier.
2. What does “Valid” or “Invalid” mean?
   Valid: The number complies with the North American Number Plan Association (NANPA).
   Invalid: The number is not compliant with NANPA.
3. What does “Connected” or “Disconnected” mean?
   Connected: The number belongs to someone and is in service.
   Disconnected: The number is out of service.

Carrier lookups involve searching for phone data associated with a specific number. It provides detailed information such as network provider, status, time zone, and more.
Phone validation confirms whether a number is valid. Its primary aim is to ensure that the phone number is in a usable state and can receive calls or texts reliably.

Yes. You can upload CSV files with more than one column; there is a facility to MAP columns( if you upload a file with FirstName, LastName, Phone, and Email Address, then the validated file contains all these uploaded column data along with validation info).

The file you submit can be with or without leading 1’s.

The file you submit can be with or without punctuation.

No. The phone number validation service will automatically remove the plus sign [+], leading “1”, parentheses (), dash [-], dots [.], or spaces from the phone number!

No. The phone numbers are not contacted in any way, nor will any phones connected to a line ring during the entire validation process.

Yes, this is absolutely possible. You can query up to 1,000 phone numbers at once. For details, please take a look at our API documents.

Please take note that the system will deduct lookup credits for every phone number in rows (whether they are empty or not).

The best way to validate the file is to remove empty rows (rows that don’t have a phone number) and upload files with a single phone number column for accurate lookup usage.

Yes, you can validate up to ten numbers simultaneously (Phone 1, Phone 2, Phone 3, Phone 4, Phone 5, Phone 6, Phone 7, Phone 8, Phone 9, Phone 10) via a CSV file.

The system will deduct lookup credits for every phone number in rows and columns.

For example, You are trying to upload a file with multiple phone numbers (6 columns of phone numbers: Phone 1, Phone 2,…, Phone 6), and the total number of rows is 100. The system deducts lookup credits for every phone number in rows and columns (whether they are empty or not). There are 100 rows and 6 columns of phone numbers (Phone 1, Phone 2,…, Phone 6), so it will deduct 600 (100 * 6) lookup credits.

Number portability is a process that allows users to keep their phone number when they switch from one network operator to another. Depending on the country’s regulations, portability may be supported for mobile or both mobile and fixed networks.

Yes, RealValidito Phone Lookup identifies LNP (local number portability), meaning it identifies a phone number that was previously a landline and now has been ported (converted) to a cell phone carrier. It also identifies current carrier details, meaning if an original Sprint customer switched to T-Mobile while keeping the number, our Phone Lookup service will show T-Mobile since portability is considered.

Our DNC Lookup service covers the United States.

Yes. You can upload CSV files with more than one column, there is a facility to MAP columns( if you upload a file with First Name, Last Name, Phone, and Email Address, then the validated file contains all these uploaded column data along with validation info).

The file you submit can be with or without leading 1’s.

The file you submit can be with or without punctuation.

No. The RealValidito DNC Lookup service will automatically remove the plus sign [+], leading “1”, parentheses (), dash [-], dots [.], or spaces from the phone number!

Yes, this is absolutely possible. You can query up to 1,000 phone numbers at once. For details, please take a look at our API documents.

The best way to scrub against the DNC list is with an automated solution that helps you manage your lists and easily comply with legal guidelines.
Use our RealValidito DNC Lookup API to scrub against the DNC list that will help you easily comply with TCPA lawsuits or use RealValidito Bulk Validation (Batch Validation or Phone Number List Cleaning) that enables you to upload the contact phone database and clean up your list with just a single click.

Scrubbing refers to the process of cleaning, removing, or flagging phone numbers from your call lists. Do Not Call List (DNC) scrubbing allows you to remove or flag batches of or individual numbers for TCPA lawsuits from your call lists.

You are legally required to suppress phone numbers from your calling lists against the Do Not Call List (DNC) every 31 days. However, it is best practice to scrub before every SMS or calling campaign.

Yes. The Telephone Consumer Protection Act (TCPA) prohibits telemarketing calls to mobile phone numbers without prior express written consent. It is not enough to have implied consent. Therefore, cell phone numbers on the Do Not Call list (DNC) are doubly prohibited.

Yes. The Telephone Consumer Protection Act (TCPA) prohibits telemarketing calls to mobile phone numbers without prior express written consent. It is not enough to have implied consent. Therefore, cell phone numbers on the Do Not Call list (DNC) are doubly prohibited.

• Our DNC Lookup service only checks if the number is a known TCPA litigator (plaintiff, attorney, pre-litigation, screamers, anti-telemarketing groups, TCPA lawsuits, etc.) or not. It does not check federal (national) or state DNCs.
• “RealValidito DNC Lookup, a dynamic database populated with the numbers of thousands upon thousands of professional TCPA plaintiffs and attorneys. The RealValidito DNC Lookup operates as a powerful shield, an automated outbound and inbound data scrubbing tool that prevents our users from making a single call that could end in disaster”.
• Although the RealValidito DNC Lookup dramatically reduces the risk of TCPA lawsuits, that risk is by no means eliminated. In the event you are served with or even threatened with a lawsuit,

• Our RealValidito DNC Lookup tool has a variable cost based on the number of records you plan to scrub (packages).
  Click here for package pricing.

Our Gender Lookup service covers the United States and Canada.

To provide the highest possible accuracy, we combine the data from multiple data sources. We use data from publicly available governmental sources and combine it with data we crawl from social networks, which provides you with the best possible matches. Each name has to be verified by different sources to be added to our list.

Yes. You can upload CSV files with more than one column; there is a facility to MAP columns( if you upload a file with FirstName, LastName, Phone, and Email Address, then the validated file contains all these uploaded column data along with validation info).

Yes, this is absolutely possible. You can query up to 1,000 names at once. For details, please take a look at our API documents.

Our ZIP Code Lookup or Postal Code Lookup service covers the United States and Canada.

In the United States of America, a zip code is five or nine numbers that are added to a postal address to assist in the sorting of mail.
Canadian postal codes are alphanumeric. They are in the format A1A 1A1, which is a six-character string that forms part of a postal address in Canada where A is a letter and 1 is a digit. When you want to write a letter, the postal code follows the abbreviation for the province or territory. Components of a postal code: Forward sortation areas and local delivery units

Unique/single
PO Box only
Military
Standard

Determining the city, state, county, area code, time zone information, and longitude and latitude of locations

Yes. You can upload CSV files with more than one column; there is a facility to MAP columns( if you upload a file with a Zip Code or Postal Code, FirstName, LastName, Phone Number or Email Address, then the validated file contains all these uploaded column data along with validation information).

Yes, this is absolutely possible. You can query up to 1,000 Zip Codes or Postal Codes at once. For details, please take a look at our API documents.

It is typical for 10–20 new Zip Codes or Postal Codes to be created each year.